Frequently Asked Questions
Everything you need to know about your gear and your order.
What is the typical shipping time for orders?
Standard shipping usually takes 3-5 business days within the continental US. Express options are available at checkout if you need your gear ready for game day sooner.
How do I know which size to choose?
We provide a detailed sizing chart on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable athletic fit.
What is your return policy for performance apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain base layers and undergarments are final sale.
Do you offer team or bulk discounts?
Yes, The Dime Lab provides special pricing for team sets and bulk orders of 10 items or more. Please contact our sales team via the 'Bulk Orders' page for a custom quote.
How should I care for my high-performance gear?
To preserve the technical fabrics and prints, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.